Conflict Resolution

Enhancing Team Effectiveness Through Positive Conflict Resolution

The overall purpose of this program is to understand different preferred styles, or conflict-handling modes - competing, collaborating, compromising, avoiding, and accommodating. The completion of the online Thomas-Kilmann Conflict Mode Instrument (TKI) is recommended to maximize the detailed information about how you can effectively use all five modes.

The results of the TKI will help you move beyond conflict and focus on achieving organizational goals and business objectives. Organizations can apply the TKI to such challenges as change management, team building, leadership development, stress management, negotiation, and communication.

There are many benefits to this program, including:

• Strengthening relationships
• Increasing effectiveness individually and as a member of a team
• Reducing stress
• Improving morale
• Saving time and energy

This program is available in the following formats:  

• Individual assessment and feedback coaching session
• Group assessment and feedback workshop