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Hello Jeanne!
Sometimes we just don’t know what to say.
Conflict can be uncomfortable.
It's easier to avoid people so you aren't asked, right?
There's no concern about feeling obligated or guilty if you say no because they never got a chance to ask!
But is this how you want to live your life? Avoiding people?
I doubt it.
You want to feel confident and full of integrity when you graciously say no.
You want to be assertive, not aggressive.
You want to be kind, not mean.
Here are some ideas on what TO SAY (make it your own):
- “I can’t help you with (insert request). I know you will find the perfect person to complete this for you. I wish you great success.”
- "Although this organization is important to me, I need to decline your request in order to honor my family's needs."
- “I’ll have to sleep on it, I have a policy of not making decisions right away."
Here is what you DON'T WANT TO SAY:
- "I’m sorry” or “I apologize”
- “I can’t help you because…” (explaining)
- “I do so much work as it is" or "I'm just so busy.” (defending)
Be completely truthful and honest in your response.
Your words are important but your actions are powerful. If you easily back down or give in, others learn your words mean nothing.
More on saying yes to saying no next week.
In the meantime,
Be. Here. Now.
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